1. An overview of data protection
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
2. General information and mandatory information
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Mainzer Landstrasse 166
D- 60327 Frankfurt am Main
Telephone: +49 69 97 39 06 70
The responsible party is the natural or legal person who alone or jointly with others decides on the
purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links- node.html.
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Encrypted payments on this website
If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon in your browser line is visible.
In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
3. Data collection on our website
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via the contact form, we will
collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.
Registration with Facebook Connect
Instead of registering directly on our website, you may also register using Facebook Connect. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
If you decide to register with Facebook Connect and click on the “Login with Facebook” or “Connect with Facebook” buttons, you will be automatically redirected to the Facebook platform. There you can log in with your Facebook username and password. This will link your Facebook profile to our website or services. This link gives us access to your data stored on Facebook. Including especially your:
- Facebook name
- Facebook profile picture
- Facebook cover picture
- Email address provided to Facebook
- Facebook ID
- Facebook friends
- Facebook Likes
This data will be used to set up, provide, and personalize your account.
Leaving comments on this website
If you use the comment function on this site, the time at which you created the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously.
Storage of the IP address
Our comment function stores the IP addresses of those users who post comments. Since we do not check comments on our site before they go live, we need this information to be able to pursue action for illegal or slanderous content.
Subscribing to the comment feed
As a user of this site, you can sign up to receive the comment feed after registering. Your email address will be checked with a confirmation email. You can unsubscribe from this function at any time by clicking the link in the emails. The data provided when you subscribed to the comments feed will then be deleted, but if you have submitted this data to us for other purposes or elsewhere (such as subscribing to a newsletter), it will be retained.
How long comments are stored
The comments and the associated data (e.g. IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments are required to be removed for legal reasons (slander, etc.).
The comments are stored based on your consent per Art. 6 (1) (a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transmitted when entering into a contract with online shops, retailers, and mail order
We transmit personally
identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
On our website, we use Google reCAPTCHA to check and avoid interactions on our website through automated access, e.g. through so-called bots. It is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”. Through certification under the EU-US Privacy Shield
Google guarantees that the EU data protection regulations will also be observed when processing data in the USA. This service enables Google to determine from which website a request is being sent and from which IP address you are using the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for the offer and guarantee of this service. The legal basis is Art. 6 Para. 1 lit. f) GDPR.
Our legitimate interest lies in the security of our website and in the defense against unwanted, automated access in the form of spam or similar. Google offers further information on the general handling of your user data at https://policies.google.com/privacy.
4. Social media
Share content via plugins (Facebook, Google+1, Twitter, etc.)
The content on our pages can be shared on other social networks like Facebook, Twitter, or Google+. This page uses the eRecht24 Safe Sharing Tool. This tool establishes direct contact between the networks and users only after users click on one of these buttons.
This tool does not automatically transfer user data to the operators of these platforms. If users are logged into one or more of the social networks, the Like, +1, and Share buttons for Facebook, Google+1, Twitter, etc. will display an information window in which the user can edit the text before it is sent.
Our users can share the content of this page on social networks without their providers creating profiles of users’ surfing behavior.
Facebook plugins (Like & Share buttons)
Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.
5. Analytics and advertising
Use of Google Ads Conversion Tracking
This website uses the online advertising program “Google Ads” and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to advertise our attractive offers on external websites with the help of advertising material (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. In this way, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.
The cookie for conversion tracking is set when a user clicks on an ad ad displayed by Google. Cookies are small text files that are stored on your end device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to that page. Each Google Ads customer receives a different cookie. As a result, cookies cannot be tracked across the websites of Google Ads customers. The information collected through the conversion cookie is used to compile conversion statistics for Google Ads customers who have opted in to conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information that personally identifies users. If you don’t want to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie on your web browser under the keyword “User Preferences. You will then not be included in the conversion tracking statistics. We use Google Ads because of our legitimate interest in targeted advertising in accordance with Art. 6 para. 1 lit. f DSGVO. In the course of using Google Ads, personal data may also be transmitted to the servers of Google LLC. in the USA.
You can obtain further information about Google’s data protection provisions at the following Internet address: https://www.google.de/policies/privacy/
Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, deactivate this service in the “Cookie-Consent-Tool” provided on the website or alternatively follow the above-mentioned procedure for lodging an objection.
Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider’s website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.
You can also deactivate the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You
will first need to log into Facebook.
If you do not have a Facebook account, you can opt out of
usage-based advertising from Facebook on the website of the European Interactive Digital Advertising
If you would like to receive our newsletter, we require a
valid email address as well as information that allows us to verify that you are the owner of the specified
email address and that you agree to receive this newsletter. No additional data is collected or is only
collected on a voluntary basis. We only use this data to send the requested information and do not pass it
on to third parties.
We will, therefore, process any data you enter onto the contact form only with
your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email
address as well as their use for sending the newsletter at any time, e.g. through the
“unsubscribe” link in the newsletter. The data processed before we receive your request may
still be legally processed.
The data provided when registering for the newsletter will be used to
distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have
stored for other purposes (e.g. email addresses for the members area) remain unaffected.
This website uses Newsletter2Go to send newsletters. The provider of this
service is Newsletter2Go GmbH, Nürnberger Straße 8, 10787 Berlin, Germany.
Newsletter2Go is a service which organizes and analyzes the distribution of newsletters. The data you
provide to subscribe to our newsletter will be stored on Newsletter2Go servers in Germany.
do not want your usage of the newsletter to be analyzed by Newsletter2Go, you will have to unsubscribe
from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also
unsubscribe from the newsletter directly on the website.
Data analysis by Newsletter2Go
We use Newsletter2Go to analyze our newsletter campaigns. This
allows us to determine if a newsletter message has been opened and which links you click on. We can
thus find out how often various links are clicked.
In addition, we can see if certain actions take
place after clicking on said links (conversion rate). We can thus determine whether the clicking of a link in
a newsletter has led to a purchase, for example.
Newsletter2Go also allows us to classify
newsletter recipients into different categories (clustering). For example, newsletter recipients can be
subdivided according to gender, personal preference (e.g. vegetarian or non-vegetarian), or customer
relationship (e.g. existing or potential customer). This allows us to adapt the newsletters to the respective
For detailed information on the functions of Newsletter2Go, see the following link:
Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent
at any time. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will
be used to distribute the newsletter until you cancel your subscription when said data will be deleted from
our servers and those of Newsletter2Go. Data we have stored for other purposes (e.g. email addresses for
the members area) remains unaffected.
Newsletter2Go at https://www.newsletter2go.de/features/datenschutz-2/.
of an outsourced data processing contract
We have entered into a data processing
agreement with Newsletter2Go, in which we require Newsletter2Go to protect the data of our customers
and not to disclose said data to third parties. It can be downloaded here: https://www.newsletter2go.de/docs/datenschutz/ADV_Muster_Newsletter2Go_GmbH_latest_Form.pd
7. Plugins and tools
Our website uses plugins from YouTube, which is
operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
8. Payment service providers
Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.
If you select payment via PayPal, the payment data you provide will be supplied to
PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) DSGVO (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
Using Stripe as a payment method
Payment by Visa or Mastercard: Stripe Payments Europe Ltd, Block 4, Harcourt Center Harcourt Road, Dublin 2 ireland.
All data required for payment processing will be provided by Stripe and we. GmbH / Snuggle Dreamer used exclusively for the execution of payments and transmitted securely via the procedure “SSL”. Stripe is PCI DSS certified. Stripe transfers, processes and stores personal information outside the EU. In doing so, Stripe is subject to the Safe Harbor Agreement.
More Informations can be found here: https://stripe.com/de/terms
Using Ratenkauf by easyCredit as a payment method
For your order at Snuggle Dreamer you would like to use „Ratenkauf“ by easyCredit from Teambank AG Nürnberg, Beuthener Straße 25, 90471 Nürnberg (hereinafter referred to as TeamBank AG). Snuggle Dreamer shall work together with the TeamBank AG who will help Snuggle Dreamer determine the probability that orderly payment will be made. In order to carry out this risk assessment, Snuggle Dreamer is required to transfer your customer data to the Teambank AG.
To carry out the risk assessment the TeamBank AG requires your consent to transfer selected data to credit agencies and other cooperation partners.
Data will only be transferred with your expressed agreement in a separate declaration of consent. The declaration of consent is entirely voluntary. Please understand however that without this declaration you will not be able to use “Ratenkauf”.
- Data Transfer from Snuggle Dreamer to the TeamBank AG
Data will be transferred from Snuggle Dreamer to the TeamBank AG providing you have given Snuggle Dreamer your consent. This shall include personal data, contact data and data concerning current and past orders.
- Collection of Credit Worthiness and Risk Information through the Teambank AG
Providing that you give the Teambank AG your consent, credit worthiness and risk information shall be collected from credit agencies and further cooperation partners.
The credit worthiness data is concerned with information which provides an insight into your credit worthiness such as for example, information about receivables with an enforcement judgement against you, and other credit worthiness information insofar as this usage is in accordance with the relevant data protection regulations.
In order to prevent fraud, risk information shall be obtained from cooperation partners. The cooperation partner will collect and process data using cookies and other tracking technology to identify the device of the website visitor and further data concerning the usage of the website.
- Assignment of receivables to the TeamBank AG
The receivables accrued through the use of „Ratenkauf“ shall be assigned from Snuggle Dreamer to the TeamBank AG in the form of an ongoing factoring agreement. The TeamBank AG shall process and use your customer data where necessary to assert and enforce the assigned receivables.
- Your right to revocation, information, amendment, blocking and deletion
You may revoke the contract at any time with future effect. Furthermore you are entitled to information, amendment, blocking, and the deletion of your personal data. Please direct your requests to Snuggle Dreamer´s address shown on their website.
Concerning data stored with credit agencies, the relevant information can be obtained from
the respective credit agency:
- Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss
- SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden
- Infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden